I forgot my Account Password. What should I do?

No need to panic! Just follow the steps below to change/reset your account password:

1. If you forget your Old Password or cannot log in, simply click on Forgot Password. After entering your email id and the captcha, you'll receive a Confirm Password Change email from us.

2. Click on the link in the email, and you'll be redirected to the Change Password page. Enter the new password and click on Change Password to confirm the change.

If you can't find the Confirm Password Change email from us, please check your Spam folder. If you still can't find it, then contact us at sales@violetandpurple.com or ping us on live chat!

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