Will I receive a refund on my order?

If you face any issues with your jewellery, please let us know. Our customer care team will reach out to you and try our best to help you.

We process Refunds on orders that have been cancelled for the following reasons:

  1. The prepaid order has been cancelled in 12 Hrs of placing the order.
  2. You have placed an order for a product we cannot deliver to you due to limited quantity. In such a case, we will inform you about the situation and let you choose other jewellery worth the same amount.

For all other orders, you will receive in-store credits which are redeemable on www.violetandpurple.com only.

You can reach out to us @ sales@violetandpurple.com or ping us on Chat/WhatsApp at +91 897 809 9777

Note: All Refunds are subject to our Terms and Conditions.

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