General FAQs
8 articles in this Topic
- How can I search for a particular ornament/product?
- How can I search for the latest products?
- Do you have jewellery for daily wear?
- I'm looking for Wedding Jewellery. Can you help me?
- How can I view my recently viewed products?
- How can I find your store location(s)?
- Do you have franchises? Do you provide franchising?
Account Information
4 articles in this Topic
Billing and Payments
4 articles in this Topic
Shipping and Delivery
13 articles in this Topic
- Do you provide Free Delivery?
- Do you provide Free Delivery on COD (Cash on Delivery) Orders?
- Do you ship Internationally?
- What are the Shipping Costs for International Orders (i.e. outside India)?
- How can I track my Order?
- How long does it take to deliver my order?
- Will my order be safe during transit?
Customer Care
7 articles in this Topic
- How can I contact Customer Care?
- Can I contact you on Social Media?
- I have contacted you, but haven't received any response yet.
- Do you provide Exchanges/Returns?
- I purchased a product from your retail store, but I need some help.
- Care and Concern for my jewellery?
- How should I store my jewellery for safekeeping?
For Wholesalers / Resellers
4 articles in this Topic
Offers and Discounts
4 articles in this Topic
Contact Us
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